Average Reviews:
(More customer reviews)I received these back in 10/26 so it's been almost 2 months. I watched many reviews on YouTube before making this purchase and I was lucky to be one of the first people to pick these up.
Packaging: 5 stars
Can't go wrong here, Monster does a great job on packaging (and I'm a sucker for good packaging). I love the box, and plastic zipper case.
Sound: 3.5 stars
It's good, not great. I expected more. I owned my fair share of head phones. From the Bang and Olufson A8, the V-Moda Vibe, Klipsch S4, and the Apple In-Ear headphones. I'd say it hits all levels at a decent range. There wasn't as much bass as I'd hoped (and I tried all 3 fittings). There is bass if you jam it up in your ear, but it will slip out with some running. Even at it's best, the bass still isn't that great. Does it sound as crisp as the Bang and Olufsen? No, does it have better bass than the V-Moda Vibe, No. Does it have a good mid range like the Klipsch S4? No. Does it suck? No. it's a fairly okay headphones that should be prices at about $100, not $150.
Application: 3 stars
It definitely stays on once its on. I've been running with these and they don't come off. They are fairly comfortable but it can strain your ears after about 2-3 hours. (everyone's ears are different)
I really, really wanted to like these headphones (this is my first pair of Dr. Dre anything). The cord is nice, it doesn't tangle that much and the extension cord is a plus. So here's the bad, I ride a motorcycle and I usually wear headphones and listen to music. Over the ear headphones just don't work with helmets (at least mine didn't) It was easy to put on the helmet but removing it was the problem. Another thing I noticed while working out at the gym, the buttons on the control talk are so easy to press. They are a little too sensitive. You can be jogging moderately and all of a sudden, your music stops. The distance from the left ear phone to the control talk is about 6 inches. So this means the control talk rests somewhere around your neck area. While doing heavy weight lifting, like squats or decline press, your neck caves in and presses the control talk button on accident. It would be nice if the control talk was a little lower (maybe 2 more inches). It would be nice if the head jack had an elbow application, I can already foresee that the wires will stretch and bend-- and it will be only a matter of time before it rips. So...Awesome that it stays on, but crappy that the control talk buttons get pressed so easily.
Build Quality: 1 star
It's been about 2 months and I use these about 4 times a week at the gym and just today, the control talk just broke. It completely split into 3 pieces while walking to the gym! You'd think after spending $150 you'd have a pretty good build quality, I guess not. Like I said, I REALLY wanted to like these things, and for the most part, I did. It's just til now that it broke.
Customer Service: 0 stars
I will follow up with this review once I contact customer service later on today. They better replace my headphones-- this is ridiculous.
Update** 12/14/10 11:20AM PST
I've attempted to contact customer service for the 5th time only to be hung up on or placed on hold again. Monster has the WORST CUSTOMER SERVICE. I've already filed a complaint with BBB. Hope that your headphones don't break or are defective so you don't have to deal with what I just did. Everytime I call, I am placed on hold for half an hour when someone picks up, doesn't say anything and either hangs up, or places me back on hold. What kind of business is this??! Who does that?!? I lowered my rating of the product from 3 stars to 1 stars because of this horrible customer service.
Either hire qualified CSR or terminate the existing ones who don't want to work!
Update*** 1/4/11
Finally received a replacement from Monster after formally submitting a complaint through BBB. Hopefully these headphones won't fall apart again.
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PowerBeats Sport Headphones From Monster? - In-Ear w/ Sport Hook - BlackMusic is a driving force in the game of many top athletes. Now, it can bring out the best in yours. Powerbeats by Dr. Dre combines sonic superiority with a comfortable fit that won’t quit. You’ll hear full range sound with clarity and power, plus your surroundings. Additionally, an adjustable/bendable ear hook with flexible arm keeps Powerbeats securely in place, no matter how hard you play. Secure and Comfortable Fit for Athletic Lifestyles Adjustable/bendable ear hook with flexible arm wraps around the outside of your ear to keep headphones in place while you’re working out or playing sports. Exclusive Monster Driver Technologies Deliver Unsurpassed Sound Legendary Beats sound with clarity and power at any volume. Built-in subwoofer pumps out massive bass. Midrange tweeter reproduces ultra smooth vocals and clear, crisp highs. Hear the Music and Your Surroundings Safely Whether you’re running, shooting hoops, or cycling, specially designed eartips let you hear ambient sounds while maintaining full awareness at all times. Sweat Resistant and UV Protected Engineered for hours of strenuous activity under the sun or under the lights. Tested for extreme durability and long life. Built-in Mic for Hands-Free Calls and Online Chats ControlTalk's built-in mic lets you talk hands-free on your iPhone or smartphone. It even works with online voice or video chats on iPad, iPhone or iPod touch. Control iPhone and iPod the Easy Way ControlTalk gives you on-cable playback control of your iPad, iPhone or iPod, including pause, next track and volume.
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