Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID Review

Average Reviews:

(More customer reviews)When in my home office, I am on the phone 5-7 hours a day. I have tried many combinations of phones and headsets and have never been satisfied with the voice quality. I also run a wireless network and have had problems in the past with 2.4 Ghz phones causing interference. The Plantronics CT12 is the answer to all my problems:
* portable - small belt unit is light, offers great battery life and includes all the features I need
* great headset - sound quality is equal to that of a handset (people do not know you are on a headset); comfortable with two fit options, Firefly function is nice bonus
* Caller-ID - included on belt unit, works as expected
* 2.4 Ghz - range is good, does not cause interference with my wireless network (previous phones from Panasonic and others have)
Only negative is that you cannot answer or otherwise use the phone while it is charging (must remove the belt unit from the charger). All in all, highly recommended.

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Combining exceptional technology with a range of thoughtful features, the Plantronics CT14 frees your hands while you carry on clearly audible conversation for up to five hours at a time.A convertible headset provides options for over-the-ear or over-the-head styling; either way, a "firefly" light at the end of the microphone signals that you're in conversation. The dialing unit includes a back-lit LCD screen, 100-station caller ID memory, and 10-number speed dial--all in a compact size that clips easily onto your belt or pocket. An AC adapter is included, along with a lithium ion battery that provides an average of 5.5 hours of talk time or 14 days on standby. Plantronics provides a one-year warranty covering parts and service.
What's in the BoxTelephone base with charger, remote dial pack, convertible headset, AC Adapter, warranty card, user guide

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Plantronics Cordless Headset Phone (CT14) Review

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(More customer reviews)I received apparently one of the first Plantronics CT14 cordless headset telephones, and the bottom line is that there are no big surprises, which means I like the telephone given that I had high expectations in view of my previous experience with Plantronics quality. I did not have either of the previous models, CT12 or CT10, so I cannot compare to those. However at my office for a number of years I have been using a CS10 cordless headset system which works with a multi-line telephone, and I have become quite addicted to using a headset. Based on what I think is an objective test, the audio quality and volume of the CT14 are superb. The way I test that is to call my own voicemail and, during the same call, switch between various telephones while leaving a message. Then I listen to the recorded message, again switching among various telephones. That lets me hear the quality for myself, without relying on a person I am talking to for a report. One characteristic I am pleased to see included is that it is possible to chain dial from recorded numbers in the "phonebook." Thus, when I use a calling card with a 1-800 access number I can then access the PIN in the phonebook to have that dialed as well, followed by the number of the person I am calling. With some other telephones, after you have used the "phonebook" and the call is in progress, the directory scrolling keys change to a different function (e.g. volume) and all the remaining numbers must be dialed by hand. The only negative thing I have to say about the CT14 is that there is a higher level of background noise than I am accustomed to, which I suspect (but do not know for sure) is an inherent part of the DECT 6.0 technology which uses a single frequency band for both sides of the conversation, and uses time division duplex. So, digitally, a lot is going on behind the scenes, and I think I am hearing digital artifacts. This is mitigated somewhat because there is ample volume. So the volume can be turned down, which reduces the background noise, while still being able to hear the person on the other side. At some point I may compare to another DECT 6.0 telephone, or attempt to see what Plantronics has on this issue. (Update: I called Plantronics and a very pleasant rep assured me that the background noise I am hearing is not normal. The background should be quiet. He gave me an RMA number to send back the telephone for a replacement, but before I do that I am going to try the telephone someplace else. It is possible there is some sort of electrical interference unique to my house. Now that I finally have this telephone, I am very reluctant to part with it for any length of time. I really like it.) Earlier complaints regarding the predecessor CT12 concerned interference with Wi-Fi networks, and it seems clear that is not a problem with the CT14. The CT14 operates on a different frequency band (1920-1930 MHz versus 2400-2500 MHz), and that is an advertised feature of the CT14.

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The CT14 Cordless Headset Phone from Plantronics offers the ideal combination of size, mobility and hands-free convenience. The CT14 combines an ultra-portable dial pad that lets you make or take calls up to 300 feet away from the charging base with an integrated noise-canceling headset. This complete DECT 6.0 single-line telephone system wont interfere with wireless networks or home appliances. The dial pad has up to 10 hours of talk time and includes features like Caller ID/Call Waiting, one-touch voicemail access, redial, mute and volume controls. The convertible headset offers two wearing options over-the head stability or over-the-ear convenience.

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Plantronics CS55/HL10 Wireless Headset Bundle Review

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(More customer reviews)I am extremely happy with both the sound quality and the range from base on this set. The freedom of not being wired to the phone & headset base it great. My only complaint is that the "over the ear" pieces are very hard & uncomfortable -- there are several sizes but after a couple of hours, all earpieces are terribly uncomfortable (and I am someone that has worn over the ear headsets for 10+ years). I finally switched to the "over the head" attachment, which has a nice, padded earpiece and it solved the problem. I usually don't like headbands but this one is very lightweight & doesn't mess up my hair. I would have given this 5 stars if they had figured out how to make a comfortable earpiece.

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The Plantronics CS55 wireless headset system combines the clarity of traditional corded technology with the mobility of wireless, so employees can move around the office to wherever business takes them—without interrupting or missing a call. Continuing our tradition as a technology leader, Plantronics presents CS55 as the first headset in the United States to implement 1.9GHz UPCS voice-dedicated wireless technology. With the included Plantronics HL10 handset lifter, remotely taking or ending a call is as simple as pressing a button. Includes the Plantronics HL10 handset lifter for remote call answer/end capability.

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Plantronics CS351N Supra Plus Wireless Headset Review

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(More customer reviews)Quality and Use: 3 people in our office have been using these Plantronics headsets for about 4 years now and they have worked great. We have a service and repair business with very busy phones so we are constantly on the telephone taking orders and talking to customers. We can walk about 300 feet away from the base without any problem including outside the office. You may be able to go farther or be limited to shorter distances but I believe it would depend on the construction of your building. There are several buttons on the headset and one I find very useful which is a MUTE button. I can talk privately for a moment if needed without the caller ever knowing and there is no need to put them on hold. The other buttons are for volume and answering the call. One more great feature to point out is that you can move about the office to get files, make copies or faxes and even work from another desk without putting someone on hold.
As far as battery life goes, when left to charge overnight the unit will last all day with busy phones without any need a recharge. We have never replaced the batteries in the units so they seem to hold up well over time. I did purchase a replacement for a unit that ended up cracked where the arm that goes around your head connects to the earpiece but I think 4 years of use is acceptable for the cost.
Ergonomics: I was getting a sore neck and shoulder from holding a standard phone with my chin and shoulder before trying one of these but the pain went away after a month or so of strictly using the headset. If you suffer from this kind of pain I think this can really help.


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For office professionals with phone intensive responsibilities who demand hands-free mobility with supreme comfort and superior audio quality

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GN-Netcom GN 2120-NCNOISE CANCELING ( GN 2120-NC ) Review

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(More customer reviews)I've tried many products with noise removal head set for cisci but this one is very good for this job

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The GN 2120 Flex Noise-canceling, single-earheadsetfeatures a click-stop headband that provides a customized fit. The pillow-soft ear cushion rests gently over the ear and a generous headpad comfortably secures the other end. The advanced noise-canceling electret microphone filters out surrounding sound, so only the speaker's voice is transmitted. That helps you maintain a professional image in your calls and makes it easier to be clearly understood. Use with GN Netcom corded or cordless amplifiers.

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