Showing posts with label call center. Show all posts
Showing posts with label call center. Show all posts

Sunday, March 4, 2012

Sennheiser Binaural Headset with Xl Ear Cap (CC 550) Review

Sennheiser Binaural Headset with Xl Ear Cap (CC 550)
Average Reviews:

(More customer reviews)
I've used telephone headsets for a couple decades. Mostly Plantronics and Radio Shack. This is the best headset I've ever owned, by far. The sound quality, both hearing and speaking, is excellent. I can hear better than I've ever heard before. And callers tell me that my voice is as clear as they have ever heard (poor folks). While the headset weighs an ounce or two more than my other headsets (it weighs 4.4 oz. with cords), it isn't too heavy and is comfortable to wear. The padding on the headband feels much better on my bald head than the bare metal of my Radio Shack model. I'm happy I spent the money for it.
The earphone speakers are so efficient, I had to turn down the volume on my phone to its lowest level. I've never had to do that before. BTW, I have a couple year old 5.8 GHz Uniden PowerMax wireless phone. I plug the headset into a 2.5 mm headset jack on the portable handset so I can walk around while I pontificate on the phone.
Please note, this headset is not usable without buying an additional cord that contains a plug. While there are several jack-cords available for different types of phones, the one I purchased was manufactured by Sennheiser. According to the label on the package, it appears the model number is CCEL190-2, with a product code of 500359. I bought it from an Amazon vendor (The Price Pros) for $15.65. It is called "Dect/gsm Cable" and works perfectly. Here is a link to the product: Dect/gsm Cable
After reading all sorts of material and alternate descriptions of the headset, I could never learn the size of the earpieces. They are exactly 2" in diameter and slightly larger than my previous Radio Shack earpieces. They are covered in soft padded leather (or pleather), as are the pads on the headband.
The total cord, including the jack-cord, is straight (uncoiled) and is 80" long (jack-cord is ~40"). This is longer than I prefer, and is my only negative on this headset. The jack-cord is connected to the headset cord via a quick release jack/socket thingy. The cable runs out of one side (mic side) of the headset rather than from both sides like my Radio Shack model.
The microphone boom is kind of short at 4.75", but that apparently hasn't hampered callers' ability to hear my voice (too bad for them).
The package includes a cable clip (clip it on your shirt to prevent the weight of the cable from pulling on the headset), storage bag, 2 replacement foam earpiece pads, and 3 color ID clips that clip onto the headband so you can tell yours apart from your co-worker's.
The quality of construction makes me believe it will last for many years. I hope so. I've enjoyed having it.

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- Sennheiser binaural headset- Offers powerful, precise sound to both ears for optimal understanding- Durable- ActiveGard protects user from the effects of an acoustic burst- Independant double-sided headband adjustment and self-adjusting ball-mounted speaker capsules allow perfect fitting to the head- 300

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Tuesday, February 28, 2012

Replacement T100 Headset Headphones Ear Phone for Nortel Networks Nt Nothern Telecom Meridian PBX Norstar M7208 M7310 M7324 T7208 T7316 M7900 Nec Electra Elite DTU DPT Series E Mitel Siemens Rolm Polycom Toshiba Avaya Lucent Voip Ip Telephone NEW Review

Replacement T100 Headset Headphones Ear Phone for Nortel Networks Nt Nothern Telecom Meridian PBX Norstar M7208 M7310 M7324 T7208 T7316 M7900 Nec Electra Elite DTU DPT Series E Mitel Siemens Rolm Polycom Toshiba Avaya Lucent Voip Ip Telephone NEW
Average Reviews:

(More customer reviews)
I was a bit skeptical since I couldnt find my phone listed in the headsets documentation but it works great my Nortel M3904, very pleased for its price.

Click Here to see more reviews about: Replacement T100 Headset Headphones Ear Phone for Nortel Networks Nt Nothern Telecom Meridian PBX Norstar M7208 M7310 M7324 T7208 T7316 M7900 Nec Electra Elite DTU DPT Series E Mitel Siemens Rolm Polycom Toshiba Avaya Lucent Voip Ip Telephone NEW

This Replacement T100 headset is the most cost-effective headset solution designed to increase your productivity. This headset will not require any additional adaptor nor additional amplifier. They plug directly into your headset-ready telephone! The headset complete with a 10-feet coiled cord with RJ12 handset plug Modular Plug. You just simply plug this modular plug into the headset jack on your phone and it's ready to be used. Adjustable with noise cancellation technology microphone improves voice clarity. 1 Year Manufacturer Warranty. This Headset / Headphones compatible with the following Phones / Telephones or IP VOIP Telephone Phones by Nortel (NT) Meridian models, Nec DSX Phones, Mitel, Polycom, Siemens, Toshiba, Avaya / Lucent, General Electric GE Phones.

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Click here for more information about Replacement T100 Headset Headphones Ear Phone for Nortel Networks Nt Nothern Telecom Meridian PBX Norstar M7208 M7310 M7324 T7208 T7316 M7900 Nec Electra Elite DTU DPT Series E Mitel Siemens Rolm Polycom Toshiba Avaya Lucent Voip Ip Telephone NEW

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Sunday, August 14, 2011

Plantronics Tristar Headset with Noise Cancelling Microphone Review

Plantronics Tristar Headset with Noise Cancelling Microphone
Average Reviews:

(More customer reviews)
I'm happy with the product. I wanted something as an alternative to the foam ear pads they give out at work. It irritates me. It's generally comfortable and I'm able to wear it for 8 hours a day without much bother or adjustments.
I've been using the product for 3 years now at a call center. At times the rubber ear bud becomes uncomfortable but minor adjustment alleviates that. The only thing that really bothers me is the pivot point of the microphone wants to twist downward under its own weight. It's a minor annoyance when I'm speaking to a hard of hearing client and have to hold up the microphone.
It comes with a clip on the cord which I attach to my shirt. This prevents the cord from pulling and weighing down the ear piece.

Click Here to see more reviews about: Plantronics Tristar Headset with Noise Cancelling Microphone

Plantronics Tri Star H81N Headset 40203-01 Headsets & Earsets

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