Average Reviews:
(More customer reviews)I work as tech support on a database product so I am on the phone ALL DAY. After 2 years of holding the phone to my ear while I write - I decided to look into headsets. My work place dumped $150 on a headset that didn't work and since then haven't bought another.
This is an awesome headset - if you can figure out how to set it up. It took me about 20 minutes to figure out how to get this working. Like most tech people I threw away the manual and just plugged everything in hoping that it would work. Well, the volume was super low - the listen/speak buttons didn't do anything - after a few other configuration settings I finally went back to the trash can to pick up the manual.
Set it up EXACTLY as the manual tells you to - Plug your phone's handset into the handset on the plantronics device - plug your plantronics headset into the south end of the plantronics device and then plug the plantronics telephone cord into your telephone's handset cord.
If you do that then the listen/speak volume will work - the mute button and headset/handset button will work allowing you to use your phone normally.
Once configured correctly callers told me they heard me VERY clearly - especially if I turned the Tx Level to hi. I have my listen volume ALL THE WAY DOWN and it is blasting my ear out.
If you do not set it up exactly as the manual tells you to - you will not be able to use your phone's headset, your phone's speakerphone, and your Plantronic's headset at your wish.
Read the manual - it is a must this time :) - this HEADSET ROCKS.
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Volume and mute control. Noise-canceling microphone. Over-the-head style headset. Headset stand. The S11 includes headset amplifier, over-the-head style headset, AC adapter and user guide.
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